We want you to be happy with your Dollcake purchase. If for any reason you are not and wish to return any item(s), please read the below information carefully. You are required to email us on [email protected] before returning any items.
INTERNATIONAL & DOMESTIC RETURNS
Change of mind, unsuitable fit or wrong selection:
Faulty/flawed or incorrect item/size:
HOW TO RETURN A PRODUCT
Please ensure you contact our sales department before returning any item(s). We will provide further return instructions based on your reason for return.
When returning an item (unless otherwise advised by our Dollcake Sales Team) we recommend you use a traceable delivery method and either insure your delivery for safe return to Dollcake or declare the full value of the shipment so you`re completely protected if the shipment is lost or damaged in transit. If you choose to not undertake these recommendations we are not responsible for loss or damage to the product during delivery.
Please note Dollcake Terms and Conditions applies to item(s) purchased via the Dollcake online store only.
Print and complete the returns form via the link provided below.
If you have any questions please contact us
26 Panamax Road
We will notify you on events like Low stock, Restock, Price drop or general reminder so that you don’t miss the deal